Why Choose Us?
At Plum Beauty Supply, we're building the kind of distributor we always wished existed.
As beauty professionals ourselves, we know the frustrations of long wait times, limited support, unanswered questions, and investing in products you've never had the chance to try.
We're doing things differently.
1. Real Industry Experience
Plum wasn't created by a sales team.
It was built by professionals who have spent years working directly with clients, performing treatments, managing teams, and operating successful spas.
When you need advice, you'll be speaking with people who understand what happens inside the treatment room, not someone reading from a product sheet.
2. Local Delivery
Need products quickly?
We offer free local delivery on qualifying orders, helping you spend less time driving across the city and more time focusing on your clients.
Because running out of supplies halfway through the week shouldn't require a road trip.
Same-Day & Emergency Access. Sometimes emergencies happen. A shipment is delayed. A product runs out. A fully booked day starts tomorrow. That's why we're exploring same-day delivery options and even after-hours pickup access.
Need something on a day we're closed? We'll do our best to help. For a small after-hours service fee, we'll open the warehouse so you can get what you need and keep your business running.
3. Try Before You Invest
One of the biggest challenges in our industry is purchasing products you've never actually used. At Plum, most of our product lines will include testers available in our dedicated demo space. Want to test a wax before switching brands?
Curious about a gel polish colour, skincare product, body treatment, or retail item?
Come in, experiment, and see how it performs before making a commitment.
4. Access to an Experienced Esthetician
Sometimes you don't need a salesperson. You need someone who actually performs the treatments. During designated hours, an experienced esthetician will be available in-store to answer questions, discuss treatment protocols, troubleshoot challenges, and provide practical recommendations based on real-world experience. Hours will be listed on our website!
5. Complimentary Product Education
Buying products is easy. Learning how to maximize results is where the real value comes from. Qualifying purchases may include complimentary product education sessions designed to help you and your team feel confident using new products and treatment protocols. Whether you're onboarding a new employee or introducing a new service, we're here to help.
6. Educational Video Library
Our goal isn't simply to sell products. We want to help you use them successfully.
Subscribers and VIP members will gain access to a growing library of educational videos covering product knowledge, treatment techniques, application tips, retail recommendations, and more. Learn at your own pace, whenever it's convenient.
7. Advanced Aesthetics Education
Most industry education focuses on the basics. We're interested in helping professionals go further. Plum plans to offer advanced educational opportunities designed for experienced estheticians looking to strengthen their skills, improve client results, increase confidence, and grow their businesses.
8. Text Us
Nobody likes calling three times and leaving two voicemails just to ask a simple question. That's why we offer text support. Need to check inventory? Wondering if an order arrived? Looking for a product recommendation? Send us a text and we'll respond as quickly as possible.
9. VIP Rewards & Membership Benefits
We believe loyalty should be rewarded. Our upcoming VIP program will provide exclusive benefits for active customers, including:
Reward points on purchases
Exclusive promotions
Educational resources
Access to training content
Early access to select events and classes
Additional member-only perks
The more you grow with Plum, the more value you'll receive.
We're More Than a Distributor...
We're building a community for beauty professionals across Western Canada.
Our goal is simple:
Provide better support, better education, better access, and a better wholesale experience than what's currently available.
Because your distributor should help your business grow, not just deliver boxes.